According to a Harvard and Stanford University study, only 15% of your success in working effectively with people will be due to your technical skills and 85% will be due to your ability to connect, get along with, and your emotional intelligence.
We have all heard the term “Emotional Intelligence” repeatedly in the work place and in our personal lives.
• What is Emotional Intelligence?
• What does it mean and how can it help me get what I want out of life personally and
If you find yourself asking questions similar to the above, or want to see a mocked improvement in employee morale, teamwork, interpersonal relations, happiness and sincere consideration for others in the work place; then this course is a perfect fit for you and/or your company.
Emotional Intelligence is the ability and skill of people (leaders, employees etc) to understand and manage themselves and their emotions. Experts say it can make or break careers and elevate executive leadership to higher levels of success.
Learn the ins and outs of Emotional Intelligence and why it is so important to excel in this crucial ability from Certified Executive Leadership Coach and Author Henry J. Lescault.
• Whether you have read the top self-help books on the market.
• Whether you have attended some of the best self help training centered on personal and
• Whether you have learned from some great sources such as “The 7 Habits of Highly
Effective People”, “The One Minute Manager”, or “Who Moved My Cheese”.
• Whether you have attended assertiveness training and team boot camps.
• Whether you have studied left-brain/right-brain theories and communication skills.
It’s now time to tie it all together with this session on emotional intelligence.
What makes Emotional Intelligence different from all the other theories self-improvement? Research throughout the past two decades indicates that emotional intelligence is a key factor to career and company success and overall happiness.
Emotional Intelligence can be further described as “a form of social intelligence that involves the ability to monitor one’s own and others’ feelings and emotions, to discriminate among them, and to use this information to guide one’s thinking and action.”
Various research sources build a case for improved EI in the workplace, because it contributes to the bottom line. From small companies to large organizations, EI helps with employee satisfaction, retention and overall morale.
In this fast paced world of bottom lines, profit margins, policies and procedures, people in business tend to focus entirely on the process and forget about the populace. While not eliminating the importance of these functional methodologies, EI emphasizes the value of the individual and the weight that true interdependence plays in the business environment.
Training dollars are better spent when managers know what they are looking for when improving their intellectual assets. Furthermore, customer service strategies and skills are honed when employees are more emotionally intelligent.
While there are several ways to improve EI, including professional coaching, training and education, it all starts with an understanding of what EI is and how improvement can increase employee satisfaction, retention and, ultimately, an organization’s bottom line.